• Shipping days are NOT GUARANTEED. Processing days are different for each product you are purchasing. Please read carefully the description on each item on how many days is processing.
  
  
• The estimated shipping timeframes are not guaranteed by shipping carriers  anymore and customers must consider ample time when placing an order. Items purchased on weekends and public holidays are dispatched the next business day. Orders are not shipped or delivered on weekends or holidays.
  
  
• Please also note that we are not responsible of any delays once the package/item is in the hands of the courier. Please note that we are not in our control once packages/items are in transit.
  
  
• Orders will be shipped to your shipping address you have entered at checkout unless otherwise we ask for confirmation of address when we see the need. We are not responsible for incorrect or undeliverable address provided by the buyer. We reserve the right to charge additional shipping fees for the extra costs being charged.
  
  
• Buyers are responsible for all shipping and handling fees of the exchange procedures.
  
  
• If we are experiencing a high volume of orders, processing and shipment of orders maybe delayed. Please allow additional days in transit for delivery.
  
  
• For international shipping: due to strict/remote locations Australia, Canada and other Outlaying Territories & Islands, please consider the following options for your shipping fees and system of item:
  a. you may opt to create your own shipping label and send the shipping label to our email hello@papercutdesignshop.com
  b. if otherwise; please contact us for the shipping cost and custom duty cost
  
  

DO I RECEIVE ORDER CONFIRMATION AND TRACKING?

You will receive the order confirmation email after placing an order. Once your order ships out, you will receive an email with the tracking number.

DO YOU SHIP INTERNATIONALLY?

We are based in California and we ship worldwide. We advice our international customers to email us first and communicate with us on the product they want to order so that we can properly monitor the orders. Most international order requires more attention than our United States customers simply because of the shipping process.

For international shipping, please call us at +1 (213) 697-6614 or email us at hello@papercutdesignshop.com

Paper Cut Design Shop is NOT responsible for any customs, duties or taxes applied to your order. All fees imposed during or after shipping will be paid by customer (tariffs, taxes, etc.)

HOW LONG WILL DELIVERY TAKE?

Depending on the stock availability, our turn around is usually 1 to 2 days and we update your order details with tracking information. Shipping delivery date is only an estimate and NOT GUARANTEED. Once your package is handed over to the courier, we are not responsible for any delays, issues or lost mail. Please contact the shipping company.

If we are out of stock, we will notify you immediately. In some instances, we do accept orders even when we are out of stock. There will be extra lead time for out of stock items.

For custom or pre-order products, the lead time is indicated on the listing. Time frame varies on which item you are purchasing.

When you place your order online, you automatically get an email detailing your order. This order will be updated as something changes such us shipping. When your order ships out from our warehouse, your order automatically updates and sends you a tracking information.

Paper Cut Design Shop is not responsible for cancelled events when customer did not receive the products or photo booth units in time as we cannot control couriers and delays.